Discy Latest Questions

  1. Following are some of the reasons why workplace communication is important: 1. Teamwork: Effective communication boosts the spirit of team work and the team co-ordination is improved. Teams become better equipped to manage their activities and fulfill objectives. 2. Employee job satisfaction: When tRead more

    Following are some of the reasons why workplace communication is important:
    1. Teamwork: Effective communication boosts the spirit of team work and the team co-ordination is improved. Teams become better equipped to manage their activities and fulfill objectives.
    2. Employee job satisfaction: When there is upward and downward communication happening within an organization the employees feel they are being heard and are valued. This leads to them being satisfied with their jobs.
    3. Employee retention: Satisfied employees tend to stay longer with the organization hence decreasing the employee turnover percentage of the organization.
    4. Entering global marketplace: Employees with good workplace communication make it possible for their organization to enter global marketplaces.

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I manage a small team and recently hired for a new position. In the job posting it clearly stated that the work hours are from 8:00-4:30. No concerns about these hours were mentioned during the interview process at all. Recently after ...Read more

  1. This is not a problem with the employee. This is a problem between you and your superior. As a middle-level manager, I would be aghast if my boss allowed someone to go around me and get their acceptance on such a request without even first letting me know about it. I’d immediately request a one-on-oRead more

    This is not a problem with the employee. This is a problem between you and your superior.

    As a middle-level manager, I would be aghast if my boss allowed someone to go around me and get their acceptance on such a request without even first letting me know about it.

    I’d immediately request a one-on-one meeting with my boss and discy what my role was, what my authority was, and why this end-around happened.

    Hopefully I would hear that this was all a mistake or misunderstanding. But if I found that I actually had no real authority and that this sort of thing would continue to happen, I’d re-evaluate my role and decide if it was still a role that I wanted to fill or not.

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  1. Training can be classified into two categories namely, on the job training and off the job training. On the job training techniques include the following: 1. Coaching or understudy approach: Trainee works directly with a senior manager or person to be replaced. 2. Action learning: Trainees are allowRead more

    Training can be classified into two categories namely, on the job training and off the job training.

    On the job training techniques include the following:
    1. Coaching or understudy approach: Trainee works directly with a senior manager or person to be replaced.
    2. Action learning: Trainees are allowed to work full time solving problems in various departments.

    Off the job training techniques include the following:
    1. Case studies: Trainees are given case studies of real life business situations. This helps them put themselves in the shoes of decision maker enhancing their problem solving and decision making skills.
    2. Seminars: Attending seminars widens your horizon of knowledge.
    3. Training for certifications: To gain certifications, trainee undergoes training sessions for the same.
    4. Role-play: Role-play has similar impact as case studies because here also trainee has to put himself or herself in the shoes of actual decision maker.

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  1. Broadly categorising, there are three types of CMS, namely- open source, proprietary and Software-as-a-Service CMS. As the name suggests, Open source CMS can be download at no initial cost and there are no licence or upgrade fees, or contracts. Although you may neet to pay for customization or staffRead more

    Broadly categorising, there are three types of CMS, namely- open source, proprietary and Software-as-a-Service CMS. As the name suggests, Open source CMS can be download at no initial cost and there are no licence or upgrade fees, or contracts. Although you may neet to pay for customization or staff training. Secondly, Proprietary or commercial CMS software is built and managed by a single company. This generally involves buying a licence fee to use the software and paying monthly or annual charges for updates or support.
    One can also customise proprietary CMS with built-in functionalities, although this may come at additional cost. SaaS CMS solutions commonly include web content management software, web hosting, and technical support with a single supplier. These are virtual solutions hosted in the cloud and based on a subscription model, usually on a per-user or per-site basis. This includes price for amount of data transfer, storage for your content and data and ongoing support.

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  1. Under CRM system, there are many employees from lower hierarchical level to higher, and their duties are different just as their positions. So if we are speaking of it as a whole, that what duties it has for the business they belong to, then there are a few points we can talk on. Starting with its dRead more

    Under CRM system, there are many employees from lower hierarchical level to higher, and their duties are different just as their positions. So if we are speaking of it as a whole, that what duties it has for the business they belong to, then there are a few points we can talk on.
    Starting with its duty to know customer satisfaction is basic and essential and then moving to not so basic duties then we have analysis of data to be done, to stay relevant.
    They have the responsibility of building and maintaining profitable relationships with key customers and resolving customer complaints quickly and efficiently. They should also keep customers updated on the latest products in order to increase sales.

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  1. "Team productivity plays a vital role in the success of a team. To make your team more productive you can do some of the following things: 1. Keep your team motivated: It is very important for the team members to stay happy and motivated. Only if the team is motivated to do their work will you get rRead more

    “Team productivity plays a vital role in the success of a team.
    To make your team more productive you can do some of the following things:
    1. Keep your team motivated: It is very important for the team members to stay happy and motivated. Only if the team is motivated to do their work will you get results.
    2. Build team spirit: This will make sure team members understand each other and pitch in wherever needed.
    3. Ownership of work: Let the individual members take responsibility of their work. When team’s success or failure will be every individual’s responsibility, they will be more productive.

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  1. The deming cycle is another name for PDCA cycle or shewhart cycle. It intends the meaning in its name PDCA which is short for Plan-Do-Check-Act and it does what it says. The major objective of this cycle is to bring improvement and to always make it a key point to learn, learning by doing. The aim iRead more

    The deming cycle is another name for PDCA cycle or shewhart cycle. It intends the meaning in its name PDCA which is short for Plan-Do-Check-Act and it does what it says. The major objective of this cycle is to bring improvement and to always make it a key point to learn, learning by doing. The aim is Continual Service Improvement. This relates to the services provided by the organization and also to the processes used to deliver those services. The Deming Cycle may be used to improve, for example, an online ordering service or the Service Level Management process within an organization.

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  1. An interview is a conversation to know information about the potential candidate. Interviews can be classified into various types. On the basis of who is interviewing, it is categorized as below: 1. One-to-one interview: One-to-one interview is a type of interview in which only one interviewer conduRead more

    An interview is a conversation to know information about the potential candidate.
    Interviews can be classified into various types.

    On the basis of who is interviewing, it is categorized as below:
    1. One-to-one interview: One-to-one interview is a type of interview in which only one interviewer conducts interview of the candidate.
    2. Panel interview: Panel interview is where there are multiple interviewers who take the interview.
    3. Peer interview: It is a type of interview where employee is interviewed by their supervisor or any other peer.
    4. Group interview: Group interview is a process where multiple candidates are interviewed at the same time.

    On the basis of line of questioning, it is classified into the following:
    1. Situational interview: When the candidate is asked situational questions, it is termed as situational interview. Example would be a question like what would you do if your peer did something unethical?
    2. Behavioral interview: Asking questions to know about the behavior of an individual would be a behavioral interview. Example of a behavioral question would be tell me about a time when you failed at your job and did better later.

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  1. The five levels of Maslow's hierarchy of needs bottom to top are as mentioned below: 1. Physiological needs: These are the basic needs physical human needs like feeling thirsty or hungry. 2. Safety: Once the physiological needs are met, humans look for safety. Hence safety needs come second. 3. BeloRead more

    The five levels of Maslow’s hierarchy of needs bottom to top are as mentioned below:
    1. Physiological needs: These are the basic needs physical human needs like feeling thirsty or hungry.
    2. Safety: Once the physiological needs are met, humans look for safety. Hence safety needs come second.
    3. Belongingness and love: A safe human then wants to feel belonged and loved. The need to be in relationships comes next.
    4. Esteem: This talks about feeling good for ourselves.
    5. Self actualization: Once all the above needs are satisfied, human moves towards self actualization.

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  1. Following are some differences between job enrichment and job enlargement: 1. Job enrichment is a motivational tool which increases the decision making power and job related authority of the employee and job enlargement is increasing the number of tasks an employee performs in a job. 2. Job enrichmeRead more

    Following are some differences between job enrichment and job enlargement:
    1. Job enrichment is a motivational tool which increases the decision making power and job related authority of the employee and job enlargement is increasing the number of tasks an employee performs in a job.
    2. Job enrichment is considered to be a management tool whereas job enlargement is a job design technique.
    3. The purpose of job enrichment is motivate the employee and make their job more challenging. Job enlargement is mainly done to break monotony in the job process.
    4. Level of responsibility increases in job enrichment and remains the same in job enlargement.
    5. Job enrichment requires employee to be skilled when compared to job enlargement.

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